Custom Media KK (the “Company”) regards the protection of personal information and its appropriate management as an important social duty. We at Custom Media establish the following privacy policy for Japanluxurylifestyle.com and are committed to handling such information with the greatest care.
MANAGEMENT OF PRIVATE INFORMATION AT OUR COMPANY
1. BASIC POLICY (LEGAL COMPLIANCE)
We make every effort to appropriately handle and to safely and reliably manage the protection of personal information and anonymously processed information (hereinafter collectively referred to as “Personal Information, etc.”), complying with the Act on the Protection of Personal Information, all other applicable laws and ordinances, and all related in-house regulations.
2. ACQUISITION AND USE OF PERSONAL INFORMATION
We acquire our customer’s personal information through appropriate and legitimate means within the necessary scope of our specific work. We shall not use such personal information beyond the scope of said work without the consent of the individuals involved or unless otherwise provided by law and regulations.
3. PURPOSE OF USING PERSONAL INFORMATION
Personal Information, etc. obtained from our customers shall be used only for the specific purposes described below once we obtain the person’s consent or unless otherwise provided for by law and regulations.
– For Real Estate Sales/Purchases, Leases, and Lease brokerage services
Case of providing real estate information to a third party (such as advertisement).
– Real estate information to be advertised shall be about property types, location, price, local transportation, land and building sizes, room layouts, equipment, photos, location maps, etc. However, personal information, such as individual names, will not be included.
– Real estate information shall be provided to the other party of a real estate contract or a person who desires to sell/buy or lease real estate; either directly through advertising media such as a website page, (own company website or other websites offering real estate information), real estate information journals, leaflets, newspapers, direct mail; or indirectly through the other real estate agencies (including the advertisement made by other real estate brokers with our consent).
– In the event that an agreement is concluded, a report containing the concluded date, price, etc.) shall be made to the advertising media for cancellation of the advertisement immediately after the agreement is concluded.
4. PERSONAL INFORMATION WE COLLECT
We collect personal data that users of our service provide to us when they interact with the Company Services, including the following:
– Contact or identifier data when they sign up for Company Services, such as their name, postal address, email address, telephone or mobile phone number;
– Information they provide when they register for an event or conference, such as their occupation or interests;
– Information they provide when they use an interactive feature (such as text, chat, chatbot or article sharing options) or scan or use our QR codes, such as their mobile phone number;
– Customer service information, such as messages and other information they address to us through online forms, text, chat, by email, over the phone or by postal mail;
5. HANDLING OF ANONYMOUSLY PROCESSED INFORMATION
– When we create or provide anonymously processed information, we shall announce on our website necessary matters according to the Act on the Protection of Personal Information, all other applicable laws and ordinances, and all related in-house regulations. In addition, in the event of handling anonymously processed information, we shall take appropriate and necessary measures according to the Security Control Measures to protect Personal Information.
– We shall not acquire “personal information with careful consideration” prescribed by the Act on the Protection of Personal Information without the person’s consent unless otherwise provided for by law and regulations. In addition, we shall not apply opt-out (the special case to provide personal information to a third party without obtaining the prior consent of the person) to the said personal information without careful consideration.
-We shall not acquire, use, or provide sensitive personal information (SPI) to third parties in accordance with the Guidelines for Personal Information Protection in the Financial Field unless otherwise deemed appropriate or necessary.
6. DISCLOSURE TO THIRD PARTIES
We shall not disclose or provide personal data about a customer to a third party without obtaining the person’s consent beforehand unless otherwise provided for by law and regulations. We shall voluntarily discontinue the use of our retained personal data when there is a request from the person to do so.
7. OUTSOURCING OF THE HANDLING OF PERSONAL INFORMATION AND SUPERVISION OF THE OUTSOURCED PARTIES
We may outsource the handling of personal information to outside parties within the scope of the use objectives. In this case, we shall ensure necessary and appropriate supervision of the outsourced parties in accordance with the Act on the Protection of Personal Information and all other applicable laws and ordinances.
8. CONTACT INFORMATION FOR INQUIRIES AND COMPLAINTS ABOUT PERSONAL INFORMATION
If you have questions about this Privacy Policy or how we or our service providers handle your personal information, please contact our privacy team at jll@jcustom-media.com
Or you may write to:
ATTN: Person in charge of personal information
Custom Media KK
105-0001 Tokyo, Minato City, Toranomon, 5 Chome−13−1 Toranomon 40 MT Building, 7F
9. OTHERS
In response to the change of social standards, and the progress of information technology, we shall ensure periodical review and improvement of this privacy policy and our security control measures on personal information for more thorough protection. When we revise this policy, we will announce it on our website.
Established on August 14, 2024